FAST-Gas FAQ's

What is FAST-Gas?
FAST-Gas is a customer oriented program designed to save our customers time and money by having gases turned around and out of the warehouse in 48 hours guaranteed. FAST-Gas is Flexible, Accurate, Simple, and Trusted to be on time.

How fast will my FAST-Gas order be delivered?
FAST-Gases are guaranteed to turn around and leave the warehouse in 48 hours.

I need my gas out sooner than 48 hours, can American Gas Group still help me?
Yes! American Gas Group has a network of expedite providers and offers nationwide emergency delivery to overnight critical gases. Contact your FAST-Gas representative 24/7 at 1.877.3FASTGas for details on fees and timeframes.

Which gases are available as FAST-Gas?
American Gas Group provides thousands of gases in our state-of-the-art gas production facility with most available for FAST-Gas. AGG has a million dollar inventory; a typical inventory of FAST-Gases can be found online or by calling your FAST-Gas representative 24/7 at 1.877.3FASTGas.

Does FAST-Gas have a special rate for this service?
Yes. American Gas Group believes in providing the best service start to finish for our customers. AGG provides FAST-Gas turnaround as an extra value-added service option and wants customers to know that we guarantee a quick turnaround to help them save time and money. Contact your FAST-Gas representative 24/7 at 1.877.3FASTGas for details on fees and timeframes. The FAST-Gas expedite fee is based on stock, quantities, and/or custom mixes. Some orders may not qualify for FAST-Gas.

I’m a new customer. How will you get my organization setup in enough time to turn around our FAST-Gas order in the 48 hours?
American Gas Group is dedicated to customer service and helping your organization save time and money. New customers may be required to prepay for the order with a credit card.

FAST is FREE for new customers – limited time, based on stock, quantities, and/or custom mixes. Tell AGG how you heard about FAST-Gas, and we will waive your FAST-Gas expedite fee for your first order.

FAST-Gas is guaranteed to turn around and leave the warehouse in 48 hours. What if it doesn’t happen in the 48 hours?
FAST-Gas is guaranteed to turn around and leave the warehouse in 48 hours. If we cannot meet our obligation to help you save time and money with our fast turnaround, American Gas Group will waive your FAST-Gas expedite fee for the affected gas(es).

I still have questions. Where can I go to get the answers?
Please call your FAST-Gas representative today at 1.877.3FASTGas (1.877.332.7842). Our friendly and knowledgeable team is standing by 24/7 to help you.